Voice agents that answer every call your practice misses.

AI phone agents are voice-powered assistants that answer, make, and manage real phone calls for your practice. They understand natural language, follow your protocols, and handle conversations just like a well-trained receptionist — except they never take breaks, call in sick, or put patients on hold.

Very. We use the latest conversational AI voices tuned specifically for healthcare — warm, clear, and natural. Most patients don't realize they're speaking to an AI. We'll let you judge for yourself on a test call.

Yes. Sonili supports Modern Standard Arabic, Gulf dialect, Levantine, and Darija — plus French and English. Patients can switch languages mid-call and the agent follows seamlessly.

Absolutely. The agent knows when to escalate — clinical emergencies, complex insurance issues, or any scenario you define. It transfers with full context so the patient never repeats themselves.

Custom builds start from $2,500 for the initial build, with ongoing platform costs from $199/month. The exact price depends on your call volume, integrations, and complexity. We'll scope it on a discovery call — no surprises.

After launch, we actively monitor, optimize, and improve your agent for 60 days. We review call transcripts, tune responses, and handle edge cases. After that, it's month-to-month support — cancel anytime.

A full-time receptionist costs $2,500–4,000/month in the GCC, handles one call at a time, and works 8 hours. Your Sonili agent costs a fraction, handles unlimited simultaneous calls, and works 24/7. Most practices see positive ROI within the first month.

Yes. We integrate with most EHR/PMS platforms, calendar systems, and phone providers. If your system has an API, we can connect it. No forced platform changes.

Yes. The agent checks real-time availability, follows your scheduling rules, and books directly into your calendar. Patients get instant SMS confirmations.

Yes. Sonili can send appointment confirmations, follow-up instructions, forms, and reminders via SMS or email immediately after a call ends.

Yes. All calls are encrypted end-to-end. We sign BAAs on request, maintain audit trails for every interaction, and never use patient data for model training. Your data stays yours.

No. The agent triages and routes — it never diagnoses, prescribes, or makes clinical judgments. It follows your escalation protocols exactly as you define them.

This depends on your jurisdiction. We can configure the agent to identify itself as an AI assistant, or not — you decide based on your local regulations.