Acceptable Use Policy

This Acceptable Use Policy applies to everyone who uses Sonili, AI receptionist software operated by Naima Imahou, auto-entrepreneur registered in Morocco (ICE 002503915000094), Benslimane, Morocco. It is part of our Terms of Service.

1. Inbound calls only

Sonili only answers incoming calls to your business. It cannot be used for outbound calling, cold calling, telemarketing, robocalls or mass dialing.

2. Prohibited uses

You may not use Sonili, or try to use it:

• for outbound or unsolicited calling of any kind, including telemarketing;
• to impersonate a real person, business or public authority;
• to deceive, mislead, threaten or harass callers;
• to record or process calls without the consent required by the law that applies to you and your callers;
• for any illegal activity, or to promote one;
• to give medical, legal or financial advice to callers.

3. Enforcement

If we find that an account breaks this policy, we may suspend or close it, without refund of any usage spent in breach of the policy.

4. Reporting misuse

To report misuse of Sonili, or for any question about this policy, contact us at hello@sonili.io.