§ Automotive

Keep the service bays full — even when the desk is slammed.

Service advisors can't answer the phone and check in cars at the same time. Sonili handles the overflow: booking service appointments, confirming bookings, and answering routine questions 24/7.

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Service and booking calls are predictable and high-volume — exactly the calls that get dropped when the front desk is busy. Every unbooked service slot and unconfirmed appointment is margin left on the table.

§ 01 — What it handles

01

Service scheduling

Books oil changes, repairs, and inspections into the right slot, capturing vehicle and customer details.

02

Booking confirmations & reminders

Confirms upcoming appointments and cuts no-shows, freeing advisors for in-person customers.

03

Routine inquiries

Hours, location, service status, pricing questions — answered instantly so your team handles the calls that need a human.

§ 02 — FAQ

The questions owners ask first.

Can it handle our service menu?

Yes — configured with your services and scheduling rules, it books accurately.

What about complex cases?

Routine calls are handled end to end; anything that needs an advisor is routed with full context.

Multiple languages for our customers?

Any language on the call, switching as the customer does.

Never miss another call.

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contact@sonili.io